Lifesavers for a Complex International Lawsuit

As a cybersecurity firm, precision and confidentiality are the pillars of our business. When NewSky Security was recently involved in a complex civil lawsuit with a Spanish-speaking client, we found ourselves drowning in audio evidence—depositions, client meetings, and expert consultations, all in Spanish. Our legal team was adamant: we needed flawless, certified English transcripts that would be admissible in a U.S. court. The stakes were incredibly high. So i reached out to a contact of mine at the Washington State Patrol and he recommended Ditto Transcripts and boy did they help us out!

What immediately stood out was their explicit specialization as a transcription services company. This wasn’t just a generic service that also happened to do legal work; their website and process are clearly built for the legal industry’s stringent requirements. They understood the need for verbatim accuracy, proper speaker identification, and the specific formatting our attorneys required.

The most critical piece, of course, was the Spanish-to-English translation. We were concerned that nuances would be lost, but the quality of the transcripts we received was impeccable. It was clear their team wasn’t just bilingual; they were fluent in the specific legal and technical jargon pertinent to our case. They captured the context perfectly, which was crucial for our defense.

Here are the key points that made me a loyal client for many years to come:

1. Certified and Court-Ready: The transcripts came back certified, ready for court submission. This saved our paralegals a significant amount of time and gave our legal counsel immense confidence in the documentation.
2. Accuracy is an Understatement: They promise 99% accuracy, and they deliver. There were no errors, no misheard words, and no ambiguous phrases. In a legal battle, a single misplaced word can change everything, and Ditto’s precision was flawless.
3. Confidentiality and Security: As a cybersecurity expert, I’m paranoid about data security. I was impressed by their secure file transfer system and their clear commitment to confidentiality (being CJIS and HIPAA compliant). We felt our sensitive case data was in safe hands.
4. Professional and Punctual: The turnaround time was excellent. We were on a tight schedule, and they delivered every batch of transcripts on or before the promised deadline. The process of uploading files and communicating with their team was straightforward and professional.

In the end, the transcripts from Ditto Transcripts became a cornerstone of our legal strategy. They allowed our team to quickly analyze testimony, pull key quotes, and build a successful case. For any business, especially one dealing with multi-language legal matters, I cannot recommend Ditto Transcripts highly enough. They are true professionals who deliver exactly what they promise.